Managed Service Zero Trust
Managed services have become indispensable and are almost taken for granted in countries with a good, stable internet infrastructure. Your telephony, network and/or IoT environment can be managed on site or through remote management. Managing it remotely, with the work carried out from a distance, brings a number of advantages.
With our managed services it is easy to make a first remote diagnosis when you have a question or an outage, so that we quickly narrow down where the problem lies and then resolve it. Routine work such as application management is just as straightforward for us to carry out remotely.
A further advantage of remote management is that the response time is much shorter when something goes wrong. We can log in and confer straight away, and no time is lost travelling or waiting for an internal or external IT department to open up VPN access for us. Depending on what we have agreed with you, we can be available to you 24/7, 365 days a year.
If your business runs into telephony problems, it is important that your organisation and your staff notice as little of it as possible. Because issues can be resolved from a distance, disruptive system outages cause far less trouble. A good telecoms partner is proactive as well, and applies updates in good time.
Your advantages at a glance:
- Secure remote management of your telephony, network and/or IoT solutions, based on Zero Trust security technology;
- Back-up of your Avaya IP Office Server Edition, Avaya IP Office 500V2;
- Proactive availability monitoring of your Avaya IP Office 500V2 or Avaya IP Office Server Edition within HyperV and VMWare environments;
- Software subscriptions that keep your Avaya environment on the most recent software, which assures a higher level of security, makes additional features available and gives you a lower Total Cost of Ownership (TCO) for your business communication solution;
- Prevention of security incidents;
- Straightforward access to our expertise in technical application management.
